Reviewed · BUS & TROLLEY TOURS
Big Bus NYC: Hop-On Hop-Off Sightseeing Tour by Open-top Bus
NYC looks easier from the open-top deck. This Big Bus hop-on hop-off tour is a smart way to get around fast, with flexible hop-on hop-off freedom and onboard audio commentary that gives you context for the skyline and neighborhoods.
Two things I really like: the route options let you tailor your day, and the big loop stops at major landmarks like Times Square, the Empire State Building, Flatiron, and Wall Street area sights. One drawback to plan around is that service can be disrupted by real-world stuff like weather, traffic, or confusion finding the right stop and color line.
In This Review
- Key Things to Know Before You Ride Big Bus NYC
- Entering the Open-Top Ride With Real NYC Views
- Choosing 24, 48, or 72 Hours: What Changes on the Route
- Finding Stops Without the Stress: Use Landmarks, Not Guesswork
- Downtown Loop: Empire State to SoHo to Brooklyn Bridge
- M&M’S New York, 7th Ave and W 48th
- Times Square, W 42nd St and Broadway
- Empire State Building / KoreaTown, 5th Ave and W 32nd
- Flatiron District, 5th Ave and W 23rd
- SoHo, West Broadway and Spring Street
- Chinatown / Little Italy, near 100 Lafayette St
- Brooklyn Bridge, Park Row and Beekman St
- Wall Street area stop
- Trinity Church, Trinity Place and Cedar St
- World Trade Center, Church St and Vesey St
- Pier 57 area, 11th Ave between W 15th and W 16th
- Hudson Yards, 12th Ave and 30th St
- Circle Line Sightseeing Cruises, 12th Ave and 40th St (opposite Pier 81)
- Lower Manhattan and the Subways of Decision-Making
- Uptown Loop: Rockefeller to the Met to Central Park Zoo
- Hope Sculpture, 7th Ave and W 53rd St (in front of Chase Bank)
- Times Square (second stop), 42nd and Broadway (in front of the Knickerbocker Hotel)
- Rockefeller Center, W 49th St and 5th Ave (in front of Michael Kors)
- The Metropolitan Museum of Art, 5th Ave and E 83rd St
- Central Park Zoo, 5th Ave and E 66th St
- Columbus Circle, Central Park and Columbus Circle (southwest corner)
- Carnegie Hall, 7th Ave and W 57th St (in front of Trattoria Dell’Arte)
- Audio Commentary and Headphones: Great When It Hits, Annoying When It Does Not
- Timing Reality Check: How Often the Bus Comes
- Price and Value: Is $44 Worth It?
- Who Should Book This Tour (and Who Should Skip)
- Should You Book Big Bus NYC? My Decision Guide
- FAQ
- How often does a bus arrive at each stop during the Big Bus New York hop-on hop-off tour?
- Do I have to go to a central location to redeem my ticket?
- How long is a full circle ride without getting off?
- What routes are included, and what does each ticket length cover?
- Is the bus wheelchair accessible?
- Can I bring pets onboard?
- Can I bring food or alcohol with me on the bus?
- Do I need to use multi-day tickets on consecutive days?
- What happens if the tour is canceled due to poor weather?
Key Things to Know Before You Ride Big Bus NYC

- Two different loops (Downtown and Uptown) so you can focus on what matters most
- Ticket length changes your access: 24 hours is Downtown only, 48 adds Uptown, 72 adds Brooklyn and more
- Stop-finding is easier with landmarks like M&M’S at 7th Ave and W 48th, and the Met at 5th Ave and E 83rd
- Live bus tracking in the app helps you time your next hop
- Audio is the star when it works, but if it is quiet or broken on your bus, you need a backup plan
- Cold weather makes the open-top part a real factor, especially upstairs
Entering the Open-Top Ride With Real NYC Views

This is not a sit-and-watch-from-one spot kind of tour. Big Bus gives you an open-top double-decker ride where the city is the show, and the audio is your sidekick. When you’re on the upper deck, you get the big views of Midtown and downtown like you hoped for, without having to plan train lines or taxis between neighborhoods.
The practical win is that you can use it like a guided orientation lap. Ride once, get your bearings, then hop off where you want to linger. You’ll pass classic icons and neighborhood scenes back-to-back, which is exactly what you want on a first trip. And if you already know you love one area, you can treat the bus as your transport tool instead of a rigid tour.
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Choosing 24, 48, or 72 Hours: What Changes on the Route

Your ticket length is where the value really shifts.
- A 24-hour ticket gives Downtown only access.
- A 48-hour ticket lets you use both Downtown and Uptown loops.
- A 72-hour ticket goes further, adding Brooklyn tours plus several self-guided tours.
There’s also an important detail: if you buy a multi-day ticket, you have to use it on consecutive days. So if your trip has a travel-day gap, factor that in before you choose the longer option.
If you’re the kind of traveler who maps out a few neighborhoods and calls it a win, 24 hours can work. If you want to bounce between Midtown museums and classic downtown, 48 hours tends to feel more like the sweet spot. If your schedule is packed and you want extra options, the 72-hour ticket is the one that gives you breathing room.
Finding Stops Without the Stress: Use Landmarks, Not Guesswork

This tour is redeemable right at the stops. You do not need a central meeting point. Show your mobile ticket or paper voucher to staff at any stop along the route, then board.
Here’s what helps most: treat each stop like a photo target. The stops are named in a way that points you to a known street corner or landmark.
For example:
- M&M’S New York at 7th Ave and W 48th St is a very easy anchor.
- Times Square shows up at more than one place along the loops, including W 42nd St and Broadway and a second Times Square stop near 42nd and Broadway in front of the Knickerbocker Hotel.
- Empire State Building is tied to 5th Avenue and West 32nd Street.
- The Met stop is outside at 5th Ave and E 83rd St.
Also use the Big Bus app, because it includes live bus tracking. In a city with traffic, construction, and detours, knowing the bus is actually coming is a big confidence boost.
One thing to watch out for: the stop experience can vary by day. Some riders report issues like confusing pickup points, audio quirks, or buses not arriving as advertised. So if you are counting on getting off at a specific stop for a timed plan, give yourself extra buffer.
Downtown Loop: Empire State to SoHo to Brooklyn Bridge

The Downtown loop is the one that strings together Midtown landmarks and the neighborhoods most people want to experience on foot, without having to walk hours.
It typically starts in the Midtown zone and then works its way down:
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M&M’S New York, 7th Ave and W 48th
This is a great first stop if you need something recognizable to orient yourself. It also signals you are close to a heavy tourist corridor, so expect crowds.
Times Square, W 42nd St and Broadway
Use this as a quick scan stop. You can hop off to take photos or grab food, then hop back on when you want the energy to blur into motion.
Empire State Building / KoreaTown, 5th Ave and W 32nd
This is the stop that puts the big view and classic skyline into your lap. Even if you don’t go inside, the surrounding streets make it feel like a real part of NYC, not just a postcard.
Flatiron District, 5th Ave and W 23rd
Flatiron is one of those spots you can enjoy just by walking a few blocks for angles and architecture. It’s a solid hop-off point when you want something photo-friendly but not overly time-sensitive.
SoHo, West Broadway and Spring Street
This stop is ideal for window-shopping and strolling. The vibe here is different from Midtown grid streets, and it’s a place where you can easily spend more time than you planned.
Chinatown / Little Italy, near 100 Lafayette St
You’re in the area for food and street energy. This is a good spot to hop off for a snack and then return, since you can keep moving without committing to an all-day neighborhood plan.
Brooklyn Bridge, Park Row and Beekman St
This is one of the best “get off and take a walk” stops on the loop. The bridge area is the kind of sight where the bus gets you close, but your feet are what let you appreciate it.
Wall Street area stop
The bus labels this section as Wall St / Statue of Liberty. Keep your expectations realistic. The stop helps you reach the downtown zone and ferry-related areas, but you may not get a close-up view of the Statue of Liberty from the bus stop itself. If you truly want statue views, plan the next step carefully.
Trinity Church, Trinity Place and Cedar St
This is a great stop if you want a calmer-feeling pocket near downtown. It’s also a convenient jumping-off point for exploring the streets around the historic core.
World Trade Center, Church St and Vesey St
This stop drops you close to the major downtown sights. It’s also a good place to decide whether you want to go deeper on your own or keep riding to stay oriented.
Pier 57 area, 11th Ave between W 15th and W 16th
This stop works well if you’re connecting your day to water activities or just want a change of scenery. It also pairs nicely with future plans in the midtown-west waterfront zone.
Hudson Yards, 12th Ave and 30th St
Hudson Yards is modern architecture and big-street energy. Even if you only do a quick wander, it breaks up the classic NYC landmarks with something newer.
Circle Line Sightseeing Cruises, 12th Ave and 40th St (opposite Pier 81)
If you want a boat day, this stop is a handy link. It keeps your day flexible, because you can hop off, check schedules, and decide how to finish.
Lower Manhattan and the Subways of Decision-Making

Downtown is where planning can go sideways if you don’t control your time. This loop helps because it keeps you moving past big anchors, so you can compare what you want to do next.
The lower Manhattan section is also where you learn the bus’s real value. It’s not just sightseeing, it is choosing your own pace. You can treat the ride like a moving map:
- If you see something you want to revisit, get off and spend more time.
- If you feel rushed or the weather turns, stay on the bus and keep going.
One practical caution: if you’re trying to catch a timed plan after getting off, give extra buffer. Traffic can slow things down, and you will feel that more downtown than in open Midtown stretches.
Uptown Loop: Rockefeller to the Met to Central Park Zoo

The Uptown loop is for the skyline-and-culture mood. It keeps you in the Midtown to Upper East and Upper West orbit, with easy hops to major attractions.
It includes stops like:
Hope Sculpture, 7th Ave and W 53rd St (in front of Chase Bank)
This is a useful staging area for Midtown South-to-Midtown North movements. It’s also easy to spot, which matters when you are juggling street navigation.
Times Square (second stop), 42nd and Broadway (in front of the Knickerbocker Hotel)
This is your reminder that Times Square is not one single intersection. It can be different corners for different buses. Use this stop as your “reset” point if you get disoriented.
Rockefeller Center, W 49th St and 5th Ave (in front of Michael Kors)
This stop is a classic. Even if you only walk around the block, you’ll get that unmistakable NYC energy right away.
The Metropolitan Museum of Art, 5th Ave and E 83rd St
This is a huge one for culture. If you want a museum day, you can hop off here and build a self-guided route. If you’re not ready for a long museum visit, it still works as a good neighborhood anchor for a short walk and photos.
Central Park Zoo, 5th Ave and E 66th St
If you are traveling with kids, this stop tends to be the kind of decision that makes everyone happy. Even without going in, the Central Park zone is a strong reason to ride.
Columbus Circle, Central Park and Columbus Circle (southwest corner)
This puts you right at a key crossroad for getting into Central Park. It’s also where you can change direction without losing time.
Carnegie Hall, 7th Ave and W 57th St (in front of Trattoria Dell’Arte)
If music is on your list, this stop is a natural fit. It also helps you connect Midtown landmarks into a single day without complicated logistics.
Audio Commentary and Headphones: Great When It Hits, Annoying When It Does Not

The onboard audio is one of the main selling points. It’s supposed to tell you the stories behind what you’re looking at as you move along. And when the audio is working and loud enough, it really helps you understand what you are seeing instead of just driving past it.
A key practical detail: some riders found it important to get the right headphones or earphones during boarding. Sometimes, headphones can be missing or audio can fail on specific buses. So here’s my advice:
- If you’re counting on the audio, plan to troubleshoot quickly. Ask staff if something is not working.
- If your audio is weak, use the digital walking tours if you selected that option. Those are built to give you structure beyond what the bus provides.
- Do not assume every bus will be identical. One bus can feel smooth, another can feel off.
If you get a great guide, the experience can become more than the recording. Some riders highlight standout narrators and drivers, including staff names like Santana and Ms Copeland. That’s a reminder that the human touch still matters, even in a mostly automated setup.
Timing Reality Check: How Often the Bus Comes

You’ll see different expectations in the real world. The tour guidance sets the bus arrival as approximately every hour on both loops. In practice, wait times can still change with traffic and time of day.
Two things can affect your schedule:
- City traffic and stop congestion
- Weather disruptions
Also, the open-top format means winter can be rough. If it is cold or windy, dress for real outdoor time. Upstairs is fun, but you will feel the weather.
If you have a tight itinerary, I recommend using the bus as your framework, not your stopwatch. Hop on when it is convenient, and hop off when you are ready to explore.
Price and Value: Is $44 Worth It?
At $44 per person, this is not a bargain, but it can be good value if you actually use the hop-on hop-off freedom. The math is simple:
- If you ride enough to replace multiple subway rides and long walks, the bus earns its keep.
- If you mostly stay on for one short ride and skip most stops, it starts to feel overpriced.
The ticket options improve the value because they let you spread your sightseeing. A 48-hour or 72-hour ticket can make sense if you plan to bounce between Midtown attractions, then add downtown, then reconnect with another day’s exploration.
Also remember the bus is not heated the way you might expect indoors. That can matter in winter, because you might spend less time upstairs if you are uncomfortable.
Who Should Book This Tour (and Who Should Skip)
This is a good fit if:
- You are visiting NYC for the first time and want fast orientation
- You like the idea of choosing your own stops instead of following a fixed itinerary
- You want a low-effort way to cover multiple neighborhoods in one or two days
- You are traveling with family and need simple navigation between big sights
You might skip or adjust your expectations if:
- You have only a small window and you cannot spare time for potential waits
- You want deep, live guided storytelling all the way through, because this is primarily an audio format
- You strongly prefer one specific attraction and are unlikely to use multiple stops
Should You Book Big Bus NYC? My Decision Guide
Book it if you want an easy way to get your bearings, then build your day around what you actually feel like doing. The open-top ride plus audio context is a solid mix, especially when you plan to hop off several times for walking and quick visits.
Skip it or scale down your expectations if you are very schedule-dependent or you tend to hate waiting. In that case, you might do better with a smaller set of attractions plus targeted transit.
If you do book, my best tip is simple: pick a few must-see stops, use the app to monitor bus timing, and give yourself breathing room for traffic and weather. That combo turns this from a ticket into a real strategy for seeing NYC.
FAQ
How often does a bus arrive at each stop during the Big Bus New York hop-on hop-off tour?
A bus arrives approximately every hour on both the Downtown (Red) and Uptown (Blue) routes.
Do I have to go to a central location to redeem my ticket?
No. You can redeem your printed or electronic ticket at any of the listed bus stops.
How long is a full circle ride without getting off?
A full rotation on each route is approximately 90 minutes, and the duration can fluctuate by season.
What routes are included, and what does each ticket length cover?
The tour offers Downtown and Uptown loops. A 24-hour ticket covers Downtown only. A 48-hour ticket includes both Uptown and Downtown. A 72-hour ticket also offers access to Brooklyn tours and several self-guided tours.
Is the bus wheelchair accessible?
Yes. Wheelchair-accessible vehicles operate with lifts that can accommodate up to 650 pounds. If you need an accessible vehicle, you should note your requirements at checkout.
Can I bring pets onboard?
No pets are allowed onboard, except ADA service animals.
Can I bring food or alcohol with me on the bus?
No food or alcohol is permitted onboard. Non-alcoholic drinks in screw-top bottles are allowed.
Do I need to use multi-day tickets on consecutive days?
Yes. Tickets with multiple days must be used consecutively.
What happens if the tour is canceled due to poor weather?
If canceled due to poor weather, you will be offered a different date or a full refund.
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